Understanding 2024 Lawsuit Trends
Accessibility compliance is no longer optional for businesses operating in Small Business. As digital presence becomes the primary point of contact for consumers, ensuring that every user—regardless of ability—can navigate your platform is a fundamental business requirement.
The Legal Landscape
In recent months, we've seen a surge in litigation targeting Small Business providers. These lawsuits often focus on "template" errors that could have been prevented with automated monitoring.
"Digital inclusion is the new standard for corporate responsibility."
Actionable Steps for Small Business Owners
1. Audit your primary user journeys. 2. Implement continuous accessibility scanning. 3. Display an accessibility statement and a verifiable compliance badge.